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How do I email Vizio support? The return authorization number must first be obtained from VIZIO’s Customer Service by emailing CustomerSupport@VIZIO. Soundbar If you need to find the serial number for your Soundbar, here’s where you can look: Original Packaging: You can find the serial number on the bottom of How to Use This Resource Find your model number - Located on the back or inside the door of your TV Search for your manual - Use our search function or browse by product line Download or view online The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. Actually, there are other 2-digit Vizio TV remote codes, including 01, 02, 10, 12, 17. A Vizio TV code is a unique series of numbers and letters that serves as an identification code for your Vizio television. 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